As a busy Mom, I understand that life sometimes gets in the way. Please give me at least 48 hours notice for cancellations and reschedules.
Cancellations and missed appointments are recorded in our booking system.
If you cancel an appointment with less than 24 hours notice, you will be charged the full cost of services missed. This will need to be paid in full before we can re book you.
If you cancel an appointment with less than 48 hours notice, but more than 24 hours notice, you will be charged 50% of the cost of services booked. This is strictly enforced.
If you miss an appointment without giving notice, we will require full payment for the services you missed before scheduling your next service and all future services will need to be paid in advance, when booking.
Thank you for understanding and complying with this policy.
We want every guest to receive the pampering and relaxation that she deserves.
Please help us maintain this environment, and ensure an amazing experience, by keeping the salon kid free.
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